Service and Contact Center Process

Posted by Apurva at 8:48 AM

Service Request When the customer contacts to ask for certain service, the agents needs to quickly access the customer record i...

Marketing Process Flow

Posted by Apurva at 8:25 AM

-       Effective planning is very important for the success of the marketing activities. One has to plan the resources, funds that w...

Lead to Order Process

Posted by Apurva at 11:43 PM

Lead to Order Process First let us understand the different job roles used in a typical sales flow Enterprise Roles in Sales Flow...