Thursday, March 30, 2017

Oracle Sales Cloud Integrations

Posted by at 7:05 AM Read our previous post
Oracle has developed tools and methodologies for prebuilt integrations between Oracle Sales Cloud and other CX cloud applications:
Marketing Cloud integration allows sales teams to see each contact’s interactions in digital and social media.
CPQ Cloud integration allows the creation of quotes directly from an opportunity.
Service Cloud integration offers customer service management, cross channel contact management and guided knowledge management.

Prebuilt integrations between Oracle Sales Cloud and other Oracle CRM and ERP applications help companies successfully integrate with on-premises systems and leverage back-end applications with a modern cloud experience for sales reps. Some on-premises integrations include:
Siebel: Account, contact, activity and opportunity data can flow from Oracle Sales Cloud to the Siebel application.
Oracle E-Business Suite: Account and contact information is shared between Oracle Sales Cloud and Oracle E-Business Suite with a bi-directional synchronization.
JD Edwards: Oracle Sales Cloud now shares account information with JD Edwards, enabling front-end sales activities and analytics to complement existing business processes.

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